Find Ticket

Retrieves ticket id and access details about a specific ticket or range of tickets depending on which query parameter used.
- Filter using ticketId, externalNumber or notificationAddress to get a specific ticket or list of ticket.
- Specify withEvents to include ticket events in the response.

Path parameters

tenantstringRequired

Your Entra Tenant ID. More details.

environmentstringRequired

Your Business Central Environment. More details.

companystringRequired

Your Business Central Company. More details.

Headers

AuthorizationstringRequired

Bearer authentication of the form Bearer <token>, where token is your auth token.

x-api-versiondateOptional

Used for API versioning. More details.

Query parameters

externalNumberstringOptional
The unique identifier of a ticket
ticketIdUUIDOptional
The unique identifier of a ticket
notificationAddressstringOptional
The email address or mobile phone number to send tickets and notifications to
withEventsbooleanOptional

Response

This endpoint returns a list of objects.
ticketIdUUID
The unique identifier of a ticket
ticketNumberstring
The unique identifier of a ticket
itemNumberstring
An item or product number defined in the ticketing system
validFromdatetime
validUntildatetime
issuedAtdatetime
The date and time when the ticket was issued
blockedboolean
unitPricedouble
The unit price of the ticket.
unitPriceInclVatdouble
The unit price including VAT of the ticket.
accessHistorylist of objects