TicketingTickets

Find Ticket

Retrieves ticket id and access details about a specific ticket or range of tickets depending on which query parameter used.
- Filter using ticketId, externalNumber or notificationAddress to get a specific ticket or list of ticket.
- Specify withEvents to include ticket events in the response.

Path parameters

tenantstringRequired

Your Entra Tenant ID. More details.

environmentstringRequired

Your Business Central Environment. More details.

companystringRequired

Your Business Central Company. More details.

Headers

AuthorizationstringRequired

Bearer authentication of the form Bearer <token>, where token is your auth token.

x-api-versiondateOptional

Used for API versioning. More details.

Query parameters

externalNumberstringOptional

The unique identifier of a ticket

ticketIdUUIDOptional

The unique identifier of a ticket

notificationAddressstringOptional

The email address or mobile phone number to send tickets and notifications to

withEventsbooleanOptional

Response

This endpoint returns a list of objects.
ticketIdUUID

The unique identifier of a ticket

ticketNumberstring

The unique identifier of a ticket

itemNumberstring

An item or product number defined in the ticketing system

validFromdatetime
validUntildatetime
issuedAtdatetime

The date and time when the ticket was issued

blockedboolean
unitPricedouble

The unit price of the ticket.

unitPriceInclVatdouble

The unit price including VAT of the ticket.

accessHistorylist of objects